Order statuses

Orders in Atomia Billing API can have one of 8 statuses. Here is an explanation for each of them:

• Placement failed is status used if Billing API fails to save the order as a client (Admin Panel, Order Page, Customer Panel or third party application) created it due to invalid data in preliminary order object that was sent to Billing API.

• Placement OK describes that order is valid and that it is ready for further processing. If this order will be processed automatically by the system or manual processing is required depends on workflow configuration.

• Manual Review Wanted is for orders that should not be processed before system administrator reviews it. Usually, it is used for orders with legal documents attached to them, so administrator needs to examine the validity of attached documents before processing.

• Deleted is pretty much self-explanatory.

• Pending payment indicates that payment attempt on client application failed for some reason. Processing of such order can be initiated manually by system administrator if needed.

• Review OK is a status that system administrator sets after orders with Manual Review Wanted status pass review conditions. If this order will be processed automatically by the system or manual processing is required depends on workflow configuration.

• Processing Failed indicates that system failed to create Customer, Invoices or Subscriptions based on this order. The reason for this can differ from case to case. The system administrator is able to initiate manual processing of such orders one reasons for original failure are terminated.

• Processed OK means that Customer, Invoices or Subscriptions were created successfully.