Subscription provisioning status



Subscriptions in Atomia Billing API can have one of 8 provisioning statuses. Here is an explanation for each of them:


  • Not provisioned is initial provisioning status. It indicates that subscription was not processed yet by provisioning engine.

  • Prepared defines that main service behind this subscription is not yet provisioned, but initial subscription processing (that could also include provisioning of some attendant services) is finished.

  • Provisioned All services related to this subscription are fully provisioned.

  • Provisioning failed - The main service related to this subscription was not provisioned due to some exception. The system will automatically retry provisioning after some time.

  • Provisioning failed - canceled Main service related to this subscription was not provisioned due to some exception. The system will not retry provisioning anymore so manual intervention is needed.

  • Prepare failed - defines that initial subscription processing (that could also include provisioning of some attendant services) has failed due to some exception. In general, this will not block provisioning of the main service once the system comes to that point.

  • Prepare and provisioning failed indicates that both main service and attendant services failed to provision due to some exception. The system will automatically retry provisioning after some time.

  • Prepare and provisioning failed - canceled indicates that both main service and attendant services failed to provision due to some exception. The system will not retry provisioning anymore so manual intervention is needed.



For more information you can always contact Atomia’s friendly support team.