Legend:
- Customer you move domain from - Source customer
- Customer you move domain to - Target customer
- Mark existing subscription as Terminated
- Login to Admin Panel
- Go to page Customers
- Locate Source customer and open his Customer Card, Subscriptions tab
- Locate all subscriptions related to the domain you want to move and open it
-
Update status of subscription to 'Terminated'.
- Make transfer order
- Login to Admin Panel
- Go to page Orders > Add new order
- Select Target customer from Existing customer input field
- All needed fields should be filled with Target customer data automatically
- In the product summary table at the bottom, click the Select product ... dropdown
- Select product for transferring desired domain (differs from environment to environment, default is Transfer .tld)
-
Set the price in input field Price to 0,00 (if not already set to that value)
- Click the link Edit product data for the selected product.
- In the category Order data, provide the following input:
- Name:
DomainName
- Value:
domain.tld
(replace with the domain name to transfer) - Click Add new field
- Provide the following input in the new fields:
- Name:
AtomiaService
- Value:
CsDomainParking
/CsLinuxWebsite
/CsWindowsWebsite
(select type depending on what the domain should be configured as) - Click Add new field
- Provide the following input in the new fields:
- Name:
TransferAuthCode
- Value:
abcd
(any input is OK for an internal transfer). - Click Close
- Click Save
- After system completes processing order, domain will be transferred (1 up to 20 minutes)