HOWTO Add PTR records
In this HOWTO we will explain to you how to add PTR records to Reverse zone.
How to add PTR records to Reverse zone
Adding PTR records, for now, is only available and possible to be done thru Automation Server Client. After you login into Automation Server Client to the desired customer, you need to take following steps to add PTR record:
Expand CsDnsZoneReverse [nnn-dd.ddd.ddd.ddd.in-addr.arpa]
Right click on DnsZone[nnn-dd.ddd.ddd.ddd.in-addr.arpa] and choose “Add Child Service => DnsZoneRecord” Right
New window will appear and you have to fill following data
Data: example.com. ( value of domain with DOT and the end)
DNS Type: PTR
Label: Last part of IP address (ex. 192.168.153.212) It is 212 that you need to insert for a label.
Under DnsZone[nnn-dd.ddd.ddd.ddd.in-addr.arpa] will be seeable DnsZoneRecord that you have added.
Into field DATA, you need to insert a value of domain with DOT at the end, for example, somedomain.com. need
DNS Type is always PTR
For a label, you need to insert last part of IP address. For example 192.168.153.212. It is the 212 that you need to insert.
PS. For testing purposes, in case PTR is not resolvable check the record in order to see if zone's range is set properly.
Proceed to adapt the zone properly via Automation.