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Knowledge base
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Email
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Databases
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Admin Panel
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Considering Atomia
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Automation
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Commercials
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ATOMIA
FAQ
4
How to change nameservers in Provisioning Description
How to apply campaign code
How to change the parking website
How to switch to use Shop
General Atomia
4
How secure is Atomia?
Bi-yearly software update cycle
HOWTO fix broken request
Ticket best practices
ATOMIA Installation and Configuration
Getting Started with Atomia
0
Installation and configuration
43
Order statuses
Default (Vanilla) Atomia installation
Order and Order line custom attributes
HOWTO - Install and Activate Resource / Node
How to configure packages for end customers
View all 43
ATOMIA Admin Panel
Emails
1
HOWTO Add or edit mail template
Products & Packages
7
HOWTO - 5 mail accounts extension package
HOWTO - Mail Account Extension package with SHOP
HOWTO add new packages
HOWTO limit service within a package
Howto: Setup a trial product using "renew to other product"
View all 7
Accounts
1
Creating an Administrator account
Payments
1
HOWTO add payment manually
General
2
Configuring timeouts in admin panel
Reports and string comparison
ATOMIA Cloud
Cloud and VPS
0
Cloud Services
0
ATOMIA Billing
Billing
3
Delete all invoices and tied components
Bind an invoice to a subscription
How to create invoice from admin panel
Orders
3
HOWTO create domain transfer order from Admin Panel
How to disable the invoice fee
HOWTO create order for existing customer from Admin Panel
Subscriptions
4
HOWTO update subscription status without triggering any action in background
HOWTO reset subscription provisioning status
HOWTO add custom attribute to subscription
HOWTO unbound invoice off subscription
General
1
HOWTO Downgrade customer refund workflow
Products
3
HOWTO change renewal product for some product
Steps to enable and test autocredit
Howto: Setting up a product with staggered pricing (called counters)
Taxes
3
HOWTO update the 2015 EU VAT rules in Atomia
HOWTO Tax rule workflow
HOWTO Apply VAT to new products
Payments
2
HOWTO - Add Adyen payment gateway
How to transfer a positive balance into a prepaid credit
Customers
2
HOWTO change parent account
HOWTO create new account from Admin Panel
Templates
3
HOWTO edit email template
HOWTO clone default mail templates to other language
Manage email templates
Campaigns
1
HOWTO apply .se volume campaign
Configuration
3
HOWTO enable currency
HOWTO Add and delete currencies in DATABASE
Change package name
Reseller
1
How to promote the customer to reseller in the admin panel
ATOMIA Domains and DNS
Domains
6
HOWTO import already registered domain to Atomia
How to setup expiration command to take effect on domain registration server
Update domain status in Hosting Control Panel
How to re-register domain
Hardware requirements for Domain Registration server
View all 6
DNS
3
DNSSEC - a bit more safety
HOWTO add PTR record to reverse zone
How to add long txt records
ATOMIA Shared hosting
Domains
6
HOWTO update domain contact for a customer
HOWTO move domain internally from one account to another
HOWTO - Add TLD product
Add new contact handler
Change domain's owner, admin, tech or billing contact
View all 6
Hosting Control Panel
6
HOWTO - Modify HCP dashboard
HOWTO - Modify HCP menu
HOWTO Change PHP version for Linux/Apache website
HOWTO Change .NET version for Windows website
HOWTO Update list of PHP/.NET versions for PHP and .NET Selectors
View all 6
Shared Hosting
0
Websites
5
Suspend a website
How to disable website forwarding if a package is suspended
How to change default website
HOWTO redirect website
Query: List of active websites (Linux and Windows) and their activated mail support services
ATOMIA Reseller
Resellers
7
Traditional reseller pricing model
How to create a reseller
What are resellers in Atomia
How to setup affiliate in Atomia
HOWTO change default currency in Admin Panel as Reseller
View all 7
ATOMIA Atoms
Third parties
1
How to turn Installatron off for appearance in HCP
ATOMIA Smart Migration
Atomia Smart Migration Tool
0
ATOMIA Theming
GUI customization
2
HOWTO - Alter GUI Translations
Add favicon to the Control Panels
Theming
5
Can I change basic layout of Atomia front ends
Applying custom theme to login page
HOWTO Change theme in HCP, BCP, Order page and Identity
How to hide item from showing in quick guide area in HCP
Customising Admin Panel Theme
ATOMIA Partners
Professional services
0
TROXO
0
ATOMIA Identity
General
3
HOWTO reset administrator password
Unblock locked user
Adding custom attributes to accounts (customers)
ATOMIA Order page
Configuration
0